1, the customer service department is mainly responsible for providing customers with business consulting, technical support, customer complaints and other point to point "one-stop service." The department to actively improve the technical service process to customers, improve service quality, to the relevant departments of the technical requirements of customers, the relevant departments to coordinate the timely provision of solutions and support services. All from the customer's point of view and the interests of the world to help Ming-ming, a customer-related products and solve all kinds of problems related to the maximum convenience to customers, customers solve problems and help customers successful application Ming-products.

2, Customer Service Department to provide customers with comprehensive pre-sale, sales, after-sales service and technical support.

3, pre-sale service: We can send relevant technical personnel to participate in the design of the project, for the design department to provide relevant technical information, so that the design department can correctly and rational use of our related products.

4, the sale of services: in the product sales process, we do meet the technical needs of customers, and to actively resolve customer-related technical information, so that customer satisfaction, rest assured.

5, after-sales service: Customers in the use of Ming-products encountered in the technical problems, we can send relevant technical personnel on-site technical guidance. If the customer needs, we can carry out the operation of the relevant product construction personnel training. Customers in the installation and use of the question, whether Ming-quality products, or installation and construction problems, we will in the short period of time to the scene to understand the actual situation, as far as possible to solve all customer problems.

6, Ming Chong Customer Service Department hopes and the global "Ming Chong" customers to establish good relations of cooperation. We will always focus on "quality first, customer first" service concept, the world's Ming Chong customers to provide quality technical services.